Social Media Relationships

Question 1

a) In the form of a report to senior management, compare and contrast the concepts of data protection and information security management as they apply to MIS in an Internet based commercial organisation. (15 marks)

b) With reference to relevant examples, describe how you would ensure that policies covering these activities are regularly reviewed and tested. (10 marks)

Question 2

“A company which refuses to engage with its customers using social media will fail within five years.”

a) Using appropriate examples, discuss the extent to which you either agree or disagree with this statement. (13 marks)

b) Write a report to MIS managers explaining how a commercial organisation can enhance its traditional Customer Relationship Management system by developing social media relationships with customers. (12 marks)

Question 3

Part 1- How are the initial relaxations of the laws against marijuana an indication of a growing tolerance that should be fully adopted? All current restrictions against marijuana should be rescinded.

Part 2 – How are the initial relaxations of the laws against marijuana compromising the safety, security and “quality of life” in American communities? Prohibitions that have been modified should be re-enacted to their former restrictive level.

Part 3 – What impact will Part 1 and Part 2 have on the current prohibitions on other controlled dangerous substances (e.g., heroin, cocaine, meth-amphetamines, etc.)?

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