Organizational Process

1. A ____ organizational chart displays how people with similar skills are pooled together for work assignments.

  Hierarchical

  Ecology

  Flat

  Matrix

2. ____ refers to the number of subordinates a supervisor has; it is used as a means of ensuring proper coordination and a sense of accountability among employees.

  Centralization

  Departmentalization

  Descentralization

  Span of control

3. Span of control refers to the number of _____ a supervisor has.

  managers

  levels

  subordinates

  bosses

4. The _____ structure divides the business into small, tightly knit strategic business units ( SBUs ),which focus on specific elements of the organizational process.

  team

  matrix

  modular

  functional

5. This analysis identifies factors of the industry’s competitive environment that may substantially influence a company’s strategic design.

  Competition

  Porter’s five-forces

  Market

  SWOT