Consider your own experiences with the adoption and use of IT and ICT-based innovations. Consider factors that enable or hinder ICT adoption and intervention.
To be prepared:
Think of a recent adoption of an IT-based innovation.
Consider key users of the chosen innovation.
Interview two IT professionals in your organisation.
To complete this Assignment:
Briefly describe your choice of ICT-based innovation and why you selected it.
Briefly describe the two IT professionals whom you interviewed.
Describe the intended and unintended consequences of adoption of the ICT-based innovation by its end users, as revealed through interviews.