Question | (5 points) Answer | (5 points) Provide complete APA7 reference citation from Course Lessons, Assignment, Course eReserve, or other course readings (HYPERLINKS FOR URLs) | (5 points) Provide complete APA7 reference citation from Trefry Library that is a peer- reviewed or scholarly source (HYPERLINKS FOR LIBRARY URLs) | Points Value (100) | Points Earned |
(1) Identify company you have chosen for the Week 7 Course Project: | Denny’s Restaurant | LEAVE THIS BOX BLANK | McGuire, S., Mahdavian, B., & Yavari, A. (2015). Denny’s learns to manage diversity. I- Manager’s Journal on Management, 9(4), 48-72. | 10 | |
(2) Ethical dilemma: | Ignore racial and other | Chapter 3.3, Business ethics. Openstax. | Brewster, Z., Lynn, M. & | 15 | |
Choice made: | incidents of discrimination in | [from Week 4 eReserve] | Cocroft, S. (2014). Consumer | ||
The company you chose | service at Denny’s | racial profiling in U.S. | |||
had 2 choices in an | Restaurants, allowing racial | restaurants: Exploring subtle | |||
ethical dilemma: the one | discrimination to proliferate | forms of service | |||
it chose and another | at Denny’s Restaurants | discrimination against black | |||
option it chose not to | diners. Sociological Forum, | ||||
follow. In the ANSWER | 29(2), 476-495. | ||||
box for this line, identify | |||||
the option (course of | |||||
action) the company | |||||
chose to do. Answer in | |||||
one phrase or | |||||
sentence. | |||||
(3) Ethical dilemma: | Enforce civil rights laws with | Chapters 1.3, 3.3, Business ethics, | McGuire, S., Mahdavian, B., | 15 | |
Identify the company’s | respect for all | Openstax | & Yavari, A. (2015). Denny’s | ||
other option (course of | employees/customers & | [from Week 4 eReserve] | learns to manage diversity. I- | ||
action) in the dilemma | disciplinary action for | Manager’s Journal on | |||
that the company chose | violations of policy | Management, 9(4), 48-72. | |||
NOT to follow. | |||||
Answer in one phrase | |||||
or sentence. |
(4) Ethical Framework One Which ethical framework is illustrated by the company’s | Egoism | American Public University System. (2021). BUSN311.Lesson 5, Corporate ethics: Other ethical theories, egoism. | Wooten, L. & James, E. (2010).When firms fail to learn: The perpetuation of discrimination in the workplace. Journal of Management Inquiry, 13, 23- | 15 | |
decision in the ethical dilemma? You must select one of the following frameworks: *Free Market Ethics, *Utilitarianism, *Egoism | 33. DOI: 10.1177/1056492603259059. | ||||
(5) Ethical Framework Two Identify an ethical framework that, if followed, could have led the company to make a different decision. You must select one of the following frameworks: *Virtue ethics, *Blanchard-Peale, *Deontology, *Ethic of care | Ethic of care | Halbert, T., & Ingulli, E. (2008). Law & ethics in the business environment. Chapter One. (6th ed.). South-Western Pub. [Lesson 5] | Elley-Brown, M. & Pringle, J. (2021). Sorge, Heideggerian ethic of care: Creating more caring organizations. Journal of Business Ethics,168(1), 23- 13. | 15 | |
(6) Legal Issue Identify a legal issue from our studies related to the company’s decision. | Constitutional Law – Commerce Clause & Civil Rights Act of 1964. Race discrimination serving customers | Chapter 4 in Government Regulation and the Legal Environment of Business. (Week 1 eReserve) | Brewster, Z., Lynn, M. & Cocroft, S. (2014). Consumer racial profiling in U.S. restaurants: Exploring subtle forms of service discrimination against black diners. Sociological Forum, 29(2), 476-495. | 15 |
(7) What did you learn? (Recommendation) Based on your analysis of this case study, recommend one business practice for any business for smart and ethical operations — (not specific to your chosen company) | Establish a top-down policy of equity and inclusion that includes company-wide involvement in workshops and training in positive communication | Best practices for employers and human resources/EEO professionals. (n.d.) U.S. Equal Employment Opportunity Commission. [Week 6 eReserve] | Yang, K. & Konrad, A. (2011). Diversity and organizational innovation: The role of employee involvement. Journal of Organizational Behavior, 32(8), 1062-1083. | 15 |